Terms of service

NubryxAI is operated as a sole proprietorship trading under the name NubryxAI, based in San Fernando, Trinidad and Tobago ("NubryxAI", "we", "us"). NubryxAI is not incorporated as a company, so the trading name NubryxAI identifies the sole trader who owns and operates the service. When you create an account you are contracting with NubryxAI. You can reach us at support@nubryx.app.

NubryxAI is web-based software that lets a small service business store customer records, build itemised quotations, produce branded PDF documents, send those quotes by email, and track whether each quote was opened, accepted or declined.

NubryxAI is a quoting tool only. It is not accounting, bookkeeping, invoicing, tax, legal or financial advice, and it must not be relied on as such. You remain responsible for the prices, tax rates, terms and legal wording you put on your quotes, and for any contract formed between you and your customer.

You must be at least 18 years old and able to enter into a binding contract. An account is for one business, operated by one owner; the current version does not support employee logins, shared teams or multiple businesses in one account.

• Provide accurate registration and business details and keep them current.
• Keep your password confidential and do not share your login with others.
• Tell us promptly at support@nubryx.app if you suspect unauthorised access to your account.
• Treat quote share links as confidential, because anyone with a link can view and respond to that quote.
• Check every quote before sending it; you are responsible for its contents, pricing and tax treatment.
• Make sure you are entitled to store and use the customer information you enter, and comply with the data protection laws that apply to you.
• Hold the rights to any logo or other material you upload.

You are responsible for all activity that occurs under your account, including activity by anyone you allow to use it.

You agree not to, and not to allow anyone else to:

• Use NubryxAI to send unsolicited bulk email, spam, phishing messages or anything deceptive.
• Send quotes to people who have not asked for them or who have asked you to stop.
• Upload or transmit malware, or content that is unlawful, defamatory, obscene, infringing or harassing.
• Impersonate another business or misrepresent your identity, prices or credentials.
• Use the service to defraud recipients or to facilitate any illegal activity.
• Attempt to access another account's data, guess or enumerate quote tokens, or bypass authentication or authorisation controls.
• Probe, scan or test the security of the service without our written permission, or interfere with its normal operation.
• Scrape, crawl or place automated load on the service beyond ordinary use, or resell or white-label the service without our agreement.
• Reverse engineer, decompile or copy the software except to the extent that restriction is prohibited by law.

We may investigate suspected breaches and may suspend an account immediately where we reasonably believe there is abuse, fraud, a security risk or a legal requirement to do so.

You own the business information, customer records, quote contents, logos and other material you upload ("your data"). We claim no ownership of it.

You grant us a limited, non-exclusive licence to host, store, copy, transmit, format and display your data solely to operate and support the service for you, for example to build your quote documents, deliver your quote emails and show your data back to you. This licence ends when the data is deleted, except for backup copies that expire on their ordinary schedule.

We own the NubryxAI software, brand and website. Nothing here transfers any of those rights to you.

NubryxAI Pro includes a 14-day trial on both the monthly and the yearly billing period. During the trial you have full access to the paid features. Unless you cancel before the trial ends, the subscription continues and the first payment is taken for the billing period you selected. Trials are intended for new accounts and one trial per customer.

NubryxAI Pro is US$19 per month or US$190 per year. Prices are in US dollars and exclude any sales tax or VAT, which is calculated at checkout.

• Payments are processed by Paddle, which acts as Merchant of Record for NubryxAI. Your purchase is also subject to Paddle's buyer terms.
• Subscriptions renew automatically at the then-current price for your billing period until you cancel.
• If a payment fails, your account may enter a past-due state with a warning in the app; if the payment is not resolved, access to private features may be suspended.
• We may change prices with reasonable advance notice to existing subscribers; changes take effect at your next renewal.
• Invoices and payment-method updates are available in the Paddle billing portal linked from Settings → Billing.

You can cancel at any time from the billing portal in Settings → Billing. Cancellation stops future renewals; you keep access to paid features until the end of the period you have already paid for, and you are not normally entitled to a prorated refund for the unused remainder. Refunds are governed by our refund policy.

Ending a subscription does not delete your business data. If you want your account and data deleted, ask us at support@nubryx.app.

We aim to keep NubryxAI available and reliable, but we do not guarantee uninterrupted service. Access may be affected by maintenance, updates, provider outages or events beyond our control. Where practical we give notice of planned maintenance.

We may add, change or remove features as the product develops. If we discontinue a material feature or the service as a whole, we will give reasonable notice so you can export or record your data.

NubryxAI depends on third parties for hosting, authentication, storage, email delivery and payments. Their availability and terms are outside our control, and we are not responsible for their acts or omissions beyond our own reasonable diligence in selecting them.

To the maximum extent permitted by law, NubryxAI is provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or that the service will be uninterrupted, secure or error-free, or that calculations, documents or delivery of emails will meet your requirements or any legal or tax standard applicable to you. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

To the maximum extent permitted by law, neither NubryxAI nor its operator, suppliers or licensors will be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, lost or inaccurate data, or the cost of substitute services, however caused and on any theory of liability.

Our total aggregate liability arising out of or relating to the service or these terms is limited to the greater of the amounts you actually paid us for NubryxAI in the twelve months before the event giving rise to the claim, or US$100. Nothing in these terms excludes liability that cannot lawfully be excluded.

You agree to indemnify and hold harmless NubryxAI and its operator from claims, damages and reasonable costs arising from your data, your quotes, your use of the service in breach of these terms, or your breach of law or of the rights of a third party, including your customers.

You may stop using NubryxAI at any time and may request deletion of your account. We may suspend or terminate an account for breach of these terms, non-payment, suspected fraud or abuse, risk to the security of the service, or where required by law. Where the circumstances allow, we will give notice and an opportunity to put things right.

On termination your right to use the service ends. Sections concerning ownership, disclaimers, limitation of liability, indemnity and governing law survive.

We may update these terms. When changes are material we will notify account holders by email or in the app before they take effect. Continuing to use NubryxAI after that means you accept the updated terms; if you do not, you may cancel your subscription.

These terms are governed by the laws of Trinidad and Tobago, without regard to its conflict-of-law rules, and the courts of Trinidad and Tobago have exclusive jurisdiction over any dispute, subject to any mandatory consumer protections available to you where you live. Please contact us first, as most issues are resolved quickly by email.

These terms, together with the privacy policy and refund policy, are the entire agreement between us. If a provision is held unenforceable, the rest remains in force. Our failure to enforce a provision is not a waiver. You may not assign these terms without our consent; we may assign them to a successor of our business.

NubryxAI, a sole proprietorship of San Fernando, Trinidad and Tobago. support@nubryx.app. You can also use our contact page.